Marty's Shoes | Brand Name Shoes Online - Free Shipping on Orders $29 and Up!

Shipping Policy

All orders $29 and up are shipped FREE.  Free Shipping is calculated after any coupons have been applied.  We use UPS or USPS.  With free shipping the shipping method is our choice.  If you prefer a specific shipping company, you can select it but there will be a shipping charge.  If you are shipping to an APO address, you will need to select USPS as the shipping method (there is a shipping charge).  Because we offer our products at the lowest possible prices, we do not offer free return shipping.   If you have any questions about your shipping, please give us a call at 201-497-6635

Return Policy

Our refund policy is simple. Unworn shoes with the original shoe box can be returned for a full refund up to 30 days from your receipt of the shoes (returns without the original shoe box are subject to a 15% restocking fee). You don't have to call for an authorization number. If you have any questions about your return, please give us a call at 201-497-6635

Return Procedure

Returns can be made by shipping back the item to

Marty Shoes
Internet Department
121 Carver Ave.
Westwood, NJ 07675

Returns can also be made at any of the 7 Marty's Shoe Outlets locations in the New York Metro area even if you made your purchase on the Internet.  You can also use any shipping method you prefer such as Fedex, USPS, etc (this would be at your cost). Paypal purchases can only be returned to the Internet store, our Outlet stores cannot accept them.

Size descriptions on the web site are for information only (to assist you in making the correct size selection). In the event the shoe doesn't fit you can return the item. (All feet are different).

We want you to be happy with your purchase. Please retain your receipt, as this will help you to receive a full refund quickly. Even if you have lost your receipt, we have a record of your sale so in this case enclose a note with the Name of the person who ordered the item.

Backorders

Many retailers accept backorders. This way they can order the product as soon as they get your order and you are forced to wait for your order. Marty Shoes doesn't believe this is the way a business should operate. We don't backorder anything. We do our best to display the sizes that are available in our huge warehouse. Occasionally in the rare event, due to unexpected high demand, we are out of your size, you will not be charged and you will be notified ASAP.